Has responsibility for all slot repair and maintenance. Maintains all repair equipment and ensures that all repair records are complete, up-to-date, and in compliance with NGC Regulation 14 requirements.
Inspects slot machines for malfunctions and tampering. Establishes and maintains preventative maintenance programs. Ensures that repair departments are adequately staffed and that a high degree of training and repair expertise is maintained.
Supervises:
All slot technicians
Essential Job Functions:
Responsible for practicing, supporting and promoting the Company Service Standards at all times
Coordinates all gaming device projects
Accountable for all slot machine maintenance and repair
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Qualifications:
Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form
Must be capable of using various electronic test equipment and power toll.
Ability to obtain/renew all government required licenses or certification, specifically a VA Lottery Gaming license
Must be 21 years of age
Minimum of five (5) years of experience in gaming, with a concentration in slots.